FIXATI - LEGAL INFORMATION
FIXATI does not onboard or provide services to residents of Restricted Jurisdictions or corporate accounts of entities incorporated or doing business in Restricted Jurisdictions.
KYC (Know Your Customer)
FIXATI requires mandatory KYC procedures for onboarding users to ensure compliance with legal and regulatory obligations, including rules governing anti-money laundering, counter-terrorism financing, and sanctions. To help users understand the KYC process and its significance, FIXATI has developed educational resources accessible here and here (containing links to additional relevant materials).
We have provided notices regarding specific restrictions that apply to our products and services, which can be accessed here. Users affected by these restrictions are strongly advised to review the notices and seek independent advice as necessary.
For any inquiries or complaints regarding FIXATI's products or services, please contact our customer service team, available 24/7. Our team is dedicated to promptly addressing your concerns and providing assistance.